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Willwear

Legal

Privacy Policy

We collect the minimum data needed to process your order, answer your questions and run the store. This page explains what we hold, why, and how to get it removed.

Who is responsible

The data controller for personal data collected through willwear.store is:

  • Legal company name: Willwear Inc
  • Company registration number: [ADD COMPANY REGISTRATION NUMBER]
  • VAT number: [ADD VAT NUMBER]
  • Registered business address: [ADD BUSINESS ADDRESS]
  • Country of establishment: [ADD COUNTRY OF ESTABLISHMENT]
  • Customer service email: info@willwear.store

What we collect

  • Order details — name, email, delivery and billing address, and order contents. Processed by Shopify, which runs our checkout.
  • Payment data — handled by Shopify and its payment providers. We never see or store your full card details.
  • Contact messages — your name, email, optional order number and the message you send us.
  • Newsletter signups — your email address and the fact that you gave consent.

Why we use it

  • To process, ship and support your order (legal basis: performance of a contract).
  • To answer your questions (legal basis: legitimate interest in customer service).
  • To send marketing emails, only if you signed up (legal basis: consent — withdraw any time).
  • To meet accounting and consumer-law obligations (legal basis: legal obligation).

Who we share it with

  • Shopify — store platform, checkout and payments.
  • Shipping carriers — to deliver your order.
  • Our backend provider — stores contact messages and newsletter signups.

We never sell your personal data.

How long we keep it

Order data is kept as long as accounting law requires. Contact messages are kept while they are relevant to support. Newsletter signups are kept until you unsubscribe.

Your rights

  • Access a copy of the data we hold about you.
  • Correct data that is wrong or incomplete.
  • Have your data deleted where we have no legal reason to keep it.
  • Withdraw marketing consent at any time.
  • Object to processing, or ask us to restrict it.
  • Lodge a complaint with your national data protection authority.

Email info@willwear.store and we'll handle your request within 30 days.

Cookies

See our Cookie Policy for the cookies used on this site and how to change your choice.

Questions about this page? Email info@willwear.store.